Shipping policy

Shipping Policy

At Grattica, we aim to process and ship your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, sales, or periods of high order volume.

Shipping Time

Estimated delivery time is up to 14 business days from the date your order is shipped.

Please note that delivery times may vary depending on your location, carrier delays, customs processing, weather conditions, or other factors outside of our control.

Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation email with tracking information, if tracking is available for your order.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact us at info@grattica.com, and we will do our best to assist you.

International Shipping

Shipping availability may vary depending on your location. Any customs duties, taxes, or import fees are the responsibility of the customer.

Contact Us

For any shipping questions, please contact us at:

Email: info@grattica.com